Privacy Policy
Elitefy Shop
Last Updated: April 9, 2026
Elitefy Shop (“Elitefy Shop”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our customers, visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, interact with our services, or communicate with us.
By accessing our website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect several types of information including:
Personal Information
Information that identifies you directly, such as:
Name
Email address
Phone number
Billing and shipping address
Payment information
Business information (company name, logo files, etc.)
Order history and purchase details
Automatically Collected Information
When you visit our website, certain information may be automatically collected, including:
IP address
Device type
Browser type
Operating system
Pages visited
Referring URLs
Cookies and tracking technologies
Marketing and Communication Data
If you interact with our marketing services we may collect:
SMS opt-ins
Email marketing preferences
Customer support communications
Advertising interaction data
2. How We Use Your Information
We use the collected information to:
Process and fulfill orders
Provide customer support
Deliver products and services
Communicate with customers
Improve our website and services
Send marketing communications
Manage business relationships with corporate clients
Comply with legal obligations
Prevent fraud and security threats
3. SMS Communications (A2P / Twilio Compliance)
By providing your phone number and opting in to SMS communications, you agree to receive text messages related to:
Order updates
Customer support
Appointment confirmations
Promotional offers
Marketing communications
Message frequency may vary.
Standard message and data rates may apply.
You may opt out of SMS communications at any time by replying:
STOP
For assistance reply:
HELP
We may use third-party communication providers including but not limited to:
Twilio
Messaging platforms
CRM systems
Marketing automation tools
These providers process data on our behalf in accordance with applicable privacy regulations.
4. Sharing of Information
We do not sell personal data.
We may share information with trusted third parties including:
Payment processors
Shipping and logistics companies
Marketing platforms
CRM providers
SMS providers (such as Twilio)
Website hosting services
Analytics providers
Legal authorities when required
All partners are required to protect your information.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website functionality
Analyze traffic
Personalize content
Support advertising campaigns
You may disable cookies in your browser settings.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.
However, no internet transmission is 100% secure.
7. Data Retention
We retain information for as long as necessary to:
Provide services
Maintain business records
Comply with legal obligations
Resolve disputes
8. Your Privacy Rights
Depending on your location, you may have rights including:
Access your data
Request correction
Request deletion
Restrict processing
Withdraw consent
Requests can be made by contacting us.
9. Children's Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
10. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.
11. Changes to This Policy
We may update this Privacy Policy at any time to reflect changes in:
Laws and regulations
Business practices
Technologies used in our services
Updates will be posted on this page.
12. Contact Information
For privacy questions please contact:
Elitefy Shop
Email: [email protected]
Website: www.elitefyshop.com